Question – Will I get support?
Answer – Yes, you will receive full support from SOLIDX for the entire 12 month period. Learn more about our support service HERE
Question – How do I install the license?
Answer – After you complete the purchase, you will be sent the details of your license, as well as download & installation instructions directly from Dassault Systemes. You can also visit the Getting Started Page at any time – click HERE
Question – Can I purchase more than 1 license?
Answer – Yes, simply select the quantity required in the shopping cart
Question – Can I cancel the order after it’s placed?
Answer – Yes, there is a 15 day cancellation policy and if cancelled in that period, you will receive a full refund
Question – How do I make payment?
Answer– All major credits cards are accepted, as well as Paypal. You can also pay by wire transfer & prepaid PO but the license codes will not be generated until these payments are submitted
Question – What are the differences between SOLIDWORKS & 3DEXPERIENCE SOLIDWORKS?
Answer – 3DEXPERIENCE SOLIDWORKS is a near carbon copy of the traditional desktop SOLIDWORKS but with some added features from the 3DEXPERIENCE Platform. To learn more, we recommend you review this page – HERE
Question – Is SOLIDWORKS running on the Cloud?
Answer – No, SOLIDWORKS & 3DEXPERIENCE SOLIDWORKS are desktop applications that run on a Windows machine. If you require something browser based and hardware agnostic, take a look at SOLIDWORKS Cloud, a new set of browser based design applications built natively on the 3DEXPERIENCE Platform – HERE
Question – Can I have a trial, before deciding?
Answer– Yes, at SOLIDX, we will be happy to supply you with a free, no obligation 30 day trial of your package of choice. To submit a trial request, click HERE
Question – Is there a recommended computer spec to run SOLIDWORKS?
Answer – Yes, SOLIDWORKS requires a good Windows machine with a 3D CAD Capable graphics card. For specifics, check our hardware blog HERE
