Technical FAQ’s

With any system you use it is important to maintain backups to ensure you can recover the system and files in the event of a disaster therefore a reliable backup strategy is an essential part of managing a SOLIDWORKS PDM...

Many companies that we work with need to integrate the design processes of SOLIDWORKS with the Manufacturing activities of CAM. We know that SolidCAM is both widely respected and used globally which is why we partner with SolidCAM UK to provide the complete solution for our customers

When installing 3DExperience SOLIDWORKS, some users will come into a looping issue when trying to install the 3DExperience Launcher. If you need help logging into your 3DExperience account you can follow this guide (https://www.solidx.co.uk/resources/post/installing-3dexperience-solidworks/) At the point of installing some...

SOLIDWORKS release updates and bug fixes periodically thoughout the lifecycle of a major release. These are called Service Packs and it is important to make sure you update to the latest service pack when convienent. The first release of a...

One of the many commonly asked questions from our Customers is about Perpetual and Term/rental licensing - and which one is right? Well, it depends on a few things, so this quick summary helps you to make the right decision

When attending a Certified SOLIDWORKS training course, you’ll be issued with a copy of the training manual associated with the course. This serves as guide throughout the training and also a good reference once the training has finished. You may...

When modifying an existing SOLIDWORKS installation or changing serial numbers you may see a common error that states “The source folder is not versioned properly” Don’t worry! Read on for the steps to rectify the issue quickly and easily. Firstly,...

The Coundown for Windows 10 is on. Official support for Windows 10 ends on 14 October 2025, meaning Microsoft will no longer offer fixes, new features or security updates after that date. Unless you take action, you'll be vulnerable to hackers. However, if you make the leap to Windows 11, your current SOLIDWORKS license might face compatibility issues and performance drawbacks.

3DEXPERIENCE SOLIDWORKS has a slightly different installation procedure than the traditional desktop version. It uses a named user license system and is connected to the 3DEXPERIENCE platform. This means that licenses are issued based on roles that are applied to...

Sometimes there are some issues that you come across in SOLIDWORKS that we in technical support cannot fix over the phone. In these situations, we’ll need further information about what is happening and to send across to the wider SOLIDWORKS...

During the initial setup of your 3DEXPERIENCE platform, a user will have clicked on the activation link in the welcome email and been granted administrator privileges on your platform. This user has a higher level of control than a normal...

I remember when this new product called SOLIDWORKS hit the streets at the back end of the 90's. Runs on Windows apparently (Back in them days, Operating Systems like Unix were the mainstream) - It starts at £4,000 apparently - No, it cant be a serious tool for designers. And it is supposed to be easy to use. Really! - You cannot be serious! (Tones of John McEnroe there)